Tyent Alkaline H2 HYBRID Water Ionizer

FREE SHIPPING To All US States (Exceptions Apply)

(Excluding Puerto Rico, Hawaii, Alaska)

Lead Time - Ships within 2-3 Business Days

Our Shipping Partners:

We partner with the most reliable freight companies in the USA to ensure your order arrives safe and in a timely manner.

Your Item will ship from warehouses all across the United States to ensure fast and efficient delivery times for our customers.

If there are any delays regarding your product shipment, we will let you know in advance. 

Cancellations & Refunds: Vitalia prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). 

Call +1 (725) 777-4544 or email info@vitalialife.com

Frequently Asked Questions

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@vitalialife.com.

No Shipping outside the lower 48 in USA.

If you have questions regarding anything below, please send an email to info@vitalialife.com or call us at +1 (725) 777-4544

Cancellations & Refunds: At Vitalia, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to info@vitalialife.com or call us at +1 (725) 777-4544

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at +1 (725) 777-4544  the chat in the bottom right, or email info@vitalialife.com any time. 

Cancellations of Custom Orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. 

These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. 

Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

Order delays have proven to be unavoidable and outside of Vitalia's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Tyent Warranty

"At Tyent USA, there is one thing we know for sure: we have the largest, strongest, most reliable and powerful plates in the industry."

We know that the Tyent water ionizer ‘engine’ delivers a maximum performance because of our premium plates and advanced technology water cell. When you purchase a Tyent water ionizer, you’ll discover for yourself how each cutting-edge component - such as our Solid/Mesh Hybrid Plates – works together to make the purest and healthiest ionized alkaline water possible.

We’re proud of Tyent USA’s commitment to superb customer service and offering the best customer experience in the water ionizer industry today. The longevity and reliability of our flagship products mean that we are able to offer an unbeatable warranty period for every water ionizer machine that we sell, INCLUDING the MMP-11 Turbo, Edge-9000 Turbo, UCE-11 Turbo, ACE-11 Turbo, ACE-13 Turbo, UCE-13 Turbo, Hybrid, and the all-new UCE-13 Plus Showroom Edition!

When we say unbeatable, we really mean it. Now, all Tyent Water Ionizers will carry a Platinum Lifetime Warranty on parts and service.

Tyent Water Ionizers: We Do Not Use the Term ‘Limited’ In Our Warranty

Tyent USA is the only water ionizer company to offer a warranty at this level and value. Some companies use warranties as a gimmick or marketing strategy (with many stipulations), but a Tyent USA warranty is genuine. That means our Platinum Lifetime Warranty contains no stipulations, no fine print and no hassles. In fact, the only way to void the warranty is through intentional abuse. Compare this to competitors’ warranties: watch out for unreasonable stipulations and limitations that are often used as ways to abandon or decline cover. At Tyent, we believe in fairness, transparency and respect for our customers.

In fact, our entire warranty rules and regulations take up one short paragraph:

This Guarantee

is applicable to all units purchased on or after January 15th, 2010

If you, the customer, experience any performance issues with our cutting-edge water ionizer systems, then we will fix or replace the unit. We will action repairs or replacements within one week, in the majority of cases. Any damaged unit will be fixed or replaced with a comparable unit at no cost to you (excluding shipping). The only eventuality not covered under our warranty is intentional or accidental breakage caused by dropping one of our units or damage arising from something of a similar nature. Feel free to use our units in any type of water, and to produce as much water as you wish. Our advanced cleaning system, filtration and power methods are the toughest and most advanced in the industry.

The terms above are in effect FOREVER on all of our units*. This is the Tyent Lifetime Guarantee.

Please take some time to compare our warranty to those of our competitors. We know that we have the best warranty in the industry. Our Premium Warranty is just one more way that Tyent USA, LLC is setting the gold standard in customer care while creating “Water for Wellness”.

*Guarantee applies to customers residing in North America only (including the US, Canada, and Mexico) that have purchased directly from Tyent USA LLC or a Tyent authorized reseller.

75-Day Trial

As a Tyent USA retail customer, you can take your time to appreciate the benefits of your new Tyent USA water ionizer without risk. Enjoy a full 75 days* to experience the incredible benefits from the ionized alkaline water that our ionizer machines produce. If for any reason you are not completely satisfied with your purchase, you can return it for a refund, minus shipping and an industry-standard 15% restocking fee (calculated from the total purchase price).

Please note that the 75-day trial applies to residential water ionizer units only, and not to stand-alone filters or portable ionizers. All of our machines are fully adjustable for your source water, so you can always get the alkaline water you want, however you prefer it. Please call one of our technicians at for help adjusting your water ionizer if you find that you are not getting the results you expect.

Terms and Conditions